Canada mobiles Scam/Mobility scam

Mobile phone scams in Canada, like in many other countries, have become increasingly prevalent as the use of smartphones continues to rise. Scammers employ various techniques to deceive unsuspecting individuals, exploit their personal information and financial details, or even gain control over their devices. The Most recent and famous scam on a massive scale in Canada is the Mobile Phone recovery from ROGERS, BELL, and TELUS customers.

We will reveal this scam as nobody knows what is happening and how this is happening.

The Major cellular Networks of Canada are:

And their sub-networks like Virgin, Freedom, and Fido. These networks offer new cellphones to Canadians in cheap monthly Installments.

Before I tell you more, please understand the third parties and franchises offering cell phones through leading networks like Rogers, Bell, and Telus.

Canadians have both options; they can buy a new cellphone from third parties and buy directly by calling their leading cellular network. But only some Canadians know this information, so Call center Scammers have scammed them.

Third parties are like Costco, Best-buy mobiles, The Mobile Shop, and so on. These third parties are associated with Canada’s leading cellular network and don’t scam people but the Call centers from different countries who pretend to be the third party, and they are not. Remember, a Third-party never calls the customers to offer a new cell phone. You will always receive the call from Call centers in different countries.

Bell, Rogers Telus Scam
Canada Mobiles Scam

Countries involves in this type of scam:

  • India
  • Bangladesh
  • Thailand
  • Sri Lanka
  • Afghanistan
  • Pakistan
  • Nepal
  • Malaysia
  • Puerto Rico
  • Mexico

India has the most significant industry of call centers in the world. According to the reports, India scammed billions of dollars in 2022. This is the vast number that India has made last year.

Now I am revealing how these call centers work and how they scam people. They use the software for cold calling, which is Vicidial and Soft-phone.

How they create Fake Caller ID:

They can create a fake caller ID with a soft phone called Eyebeam, and I have explained the use of this software in my other Blog US Mobiles Scam.

Eyebeam Softphone used for fake Caller Id
Eyebeam-Spoofing Software

Well, now they have the caller ID of third parties, like the number of Costco or Best-buy and The Mobile Shop. So whenever a Canadian receives a call, it will be shown as the caller ID of some third party, or even some of the call center uses the direct caller ID of the leading network like Rogers, Bell, and Telus; the reason behind every victim falls for this scam because they think this call is from their Cellular Network or the Third Party.

When the scammers call the customers, they offer a brand new cellphone or offer to upgrade the Sim plan at the lowest price. Because people don’t know that this call is from another country and a call center, As the caller ID says it’s from their cellular network or Costco, they get interested in the offers.

Sometimes when the customer doesn’t like the offer, they try to bargain and make a better offer because they don’t want the customer to hang up. It doesn’t matter that a new phone will cost $100 or $10. They need your financial details and data so they can scam you.

Scammer’s need from Victim:

Now as the customer is interested In the deal they will ask you for your:

  • Credit or Debit cards
  • Driver’s License
  • Name and Address
  • Previous Addresses
  • Email address
  • Company name and Designation
  • Social Insurance Number

Sometimes customers hesitate to provide these details, but because of the practical skills of scammers, They will also send you an email as they could have a network name-related domain for emails for your satisfaction. Then people fall for this scam easily.

Suppose you ordered a brand new Cellphone, iPhone 13, on a monthly installment of $50. The next step is they will try to get access to your online account of Rogers, Bell, or Telus. They will put your email and reset the password by sending you an OTP, which you will quickly provide for a verification process, they will say.

Rogers, Bell and Telus online access:

If they get your online access, it will be effortless for them to change the email address from your account so you won’t get any updates, and then they will modify your service address.

Now that they have their address in your online account, It’s time to order a brand new cell phone which they will get in 3-5 days shipping to their own address.

All those addresses they use are rental properties or empty houses for sale or rent. They can track the cell phone by a tracking ID provided by the Cellular network. Most of the deliveries are from Purolator or UPS shipping services.

When they can’t get your online access:

Now, If they don’t get your Online access, they cannot update your email and Service addresses. Then the next step is to call the cellular network directly and pretend to be the original customer JOHN DOE.

Scammers will use your name as they have all of your details. They will call your network company and say I am JOHN DOE, and I want a new cellphone. They can set your phone number as a caller ID before reaching the network company so the network company doesn’t know who is calling.

Network companies will ask for the details for verification from scammers, which they can provide quickly as they already have it from you.
The network company will tell scammers the offers and prices for the cell phones because you have ordered iPhone 13. But now the scammer will order a different one. Now your network company has your original service address so that the company will ship the phone directly to you.


After 3-5 days, you will get your cell phone at your doorstep, but when you open the box, it will differ from the one you ordered.
At that same time. A scammer will call you back and ask if you received the parcel, and you will tell him that it’s not the one you ordered. Then the scammer will ask you to return it, and we will send you your order again. Sometimes they give you a warehouse address and ask you to ship the phone to our address. But sometimes they will tell you that we are sending our man to your address and return it to him.

Now because they already gain your trust by sending you the wrong cellphone, you will return the phone to a scammer instead of your network company.
And then you will never get any phone from anyone. And you have to pay monthly installments for the phone you have yet to receive. But you can also claim from your company that you are being scammed and will not pay any monthly installment.
So this is how they trick you, and be careful about these types of calls.

Received wrong parcel Scam
Received Wrong Parcel?

Explore our PREVENTIONS Sections to stay safe from these type of call.

Which Canadian Cellphone Provider is best:

If you want to buy a new cellphone in Canada, we always prefer to call your leading Canadian Cellphone Provider or Company like Rogers, Bell, and Telus. Do not go for any third-party or email offers. Network companies provide you with the cheapest plans on monthly installments.

Does Canada Revenue makes phone call:

Canada Revenue Agency (CRA) Scam. This scam involves fraudsters pretending to be representatives of the Canada Revenue Agency. They typically contact victims via phone or text, claiming that the individual owes back taxes or has committed a tax-related offense. The scammers may use aggressive tactics and threaten victims with legal consequences or arrest if they don’t pay immediately. It’s important to note that the CRA will never demand immediate payment or request personal information. To avoid this scam, never provide personal or financial information to unsolicited callers or text messages claiming to be from the Canada Revenue Agency.
Canada Revenue will never call you. They always notify you through Email. Always check the email address is valid or authentic. Sometimes scammers send you emails from unauthentic addresses and try to get your financial details.

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